Privacy Policy

Privacy Policy for O&R Window Cleaning

Last updated: 15 July 2026

Who we are

O&R Window Cleaning is a UK-based window and exterior cleaning business.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us:

Email: orwindowcleaning@gmail.com

Telephone: 07453 662044

Website: orwindowcleaning.co.uk

What information we collect

When you contact us through our website, we may collect:

  • Your name

  • Your email address

  • Your telephone number

  • Your property address (if provided)

  • Details of your enquiry

  • Any other information you choose to send us

Our website may also collect technical information such as your IP address, browser type and device information through cookies and analytics.

How we use your information

We use your information to:

  • Respond to your enquiries

  • Provide quotations

  • Arrange and carry out our services

  • Contact you about your enquiry or booking

  • Improve our website and services

  • Meet our legal obligations where required

We will never sell your personal information to third parties.

Lawful basis for processing

Under UK GDPR, we process your personal information because:

  • You have requested information or a quotation.

  • It is necessary for the performance of a contract or to take steps before entering into a contract.

  • We have a legitimate interest in operating and improving our business.

How long we keep your information

We only keep personal information for as long as necessary to deal with your enquiry, provide our services and comply with legal or accounting obligations.

Sharing your information

We may share your information with trusted service providers where necessary, such as:

  • Squarespace (website hosting)

  • Our email provider

  • Payment or accounting providers (where applicable)

These providers only process information on our behalf where necessary.

Your rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to certain processing

  • Request restriction of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

More information is available from the Information Commissioner’s Office.

Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

O&R Window Cleaning

Email: orwindowcleaning@gmail.com

Telephone: 07453 662044